THE WHITE HOUSE
“The HSU personnel have pursued each venture with the utmost importance, attention to detail and professionalism, which has been extended not only to GSA representatives but, also to our clients and the end users.
Based upon several factors, location, footprint size, security regulations, and a few others, these projects required and received close coordination of subcontractors and deliveries of equipment and materials. Stringent access and security requirements presented potential hurdles, which HSU adjusted to seemingly effortlessly. The fact these spaces abutted occupied facilities imposed restrictions to avoid disruption of the occupants and their missions. HSU scheduled their activities and coordinated their efforts to excel in this regard.
HSU staff have been thorough in their attention to detail, very professional, performed excellent coordination between their subcontracts, the Owners, maintenance, and security personnel, all the while with a positive attitude and a smile. HSU has been fair and reasonable in their dealings and negotiations.”
-Construction Manager
White House Press Room Renovation
"I would like to first stress that these projects were successfully completed under sensitive time constraints, in high-pressure environments, with remarkable attention to detail and with the utmost regard for historic preservation. Secondly, HSU did an outstanding job of following through on the President’s promise to the public and the press organizations regarding when the newly renovated Press Room would be completed."
-White House Project Office
“Timeliness, cleanliness, and respectful of both the structural as well as the historical nature of the building that they are working on, are just few words to describe HSU. The Kennedy Center is a highly visible performing arts facility where hundred of thousands of patrons and other visitors pass through annually. In painting the exterior columns of the building, HSU is required to continue work during business hours and while the building is open to the public for performances and tourists alike. In a sentence: No interruption to the everyday function of the building! And to complete the job in a timely manner.”
-Contracting Officer, Kennedy Center Rejuvenation of the Exterior Columns
“The department is pleased with the outcome of our renovated file room and the new floors installed in both the file and storage rooms... We greatly appreciated the crew’s consideration of our need to move museum objects through the construction area.”
-Accession Officer
Collections Department at the National Postal Museum
“As we finish, just wanted to take a minute to say it has been a pleasure working with you during the construction of the IEOC project. I look forward to working with you again should the opportunity arise.”
-Pentagon WHS/DFD
IEOC Renovation
NATIONAL PARK SERVICE
“Both the U.S. Marine Corps and the National Park Service appreciate the quality on-time work done by HSU on the U.S. Marine Corps War Memorial.”
-National Park Service
Rehabilitation of the U.S. Marine Corps War Memorial
“This fixed-price project was completed under extremely tight time and budget restrictions. Despite very difficult circumstances which included differing site conditions, material shipment delays and unpredictable weather this spring, HSU completed the project on schedule. As a result of HSU’s special efforts, the National Park Service was able to fulfill its commitment to previously established concert schedules, including the opening night performance by the Air Force Band.”
-Project Manager, National Park Service
Sylvan Theater Rehabilitation, National Mall
“HSU’s acceleration of the long lead items was instrumental in the project finishing on time for the installation of the new exhibit “In the Beginning.” As the Smithsonian closes out the last administrative issues on the project, I would like to say that I have enjoyed working with your company and look forward to working with you in the future.”
-Resident Engineer
Sackler Mezzanine Extension, Smithsonian Institution
GENERAL SERVICES ADMINISTRATION
“GSA provides services for its clients by contracting out many of the requests to contractors such as your company. Over the last year, it has been a wonderful experience working with not just you personally [Walter Hsu], but also with the administrative staff and workers of HSU. I am also proud to report that our clients have also observed the craftsmanship and professionalism that your project manager and his staff have displayed while proceeding to complete the most recent project: Replacement of Fan Coil Units. I believe that we have succeeded in providing our clients with the best possible solution: Total Quality Management.”
-GSA, DC Services
E. Barrett Prettyman Courthouse
"Your devotion to your employees is a clear indication of what we need more of today. I encourage you to continue on your road to success and I look forward to working with you again in the near future.
Going into this project, my staff and I had some concerns about getting all of the work done in an occupied building during and after normal working hours. Your firm put our concerns to rest. Not only did you do an excellent job on the project, but our client, the Financial Management Systems division of the Treasury Department was extremely pleased with the way your people made sure there was virtually no disruption to their operations. They were constantly praising your people.
Since then I have worked with your firm on several other projects and have continued to be impressed. … Quality work by conscientious people.”
-General Services Administration
Liberty Loan Building
“HSU stepped in and successfully completed work on a project to convert third floor office space to Judge’s chambers after the initial contractor filed for bankruptcy and abandoned the site. The project was in complete disarray at this point with numerous defects and incomplete work plus a very unhappy client as a result of their experience with the prior contractor. HSU was not only able to complete the work in a timely manner, but demonstrated a commitment to performing quality construction in a cooperative, well planned manner. Their efforts quickly improved relations with a very demanding client.”
-Project Manager, General Services Administration
National Courts Building 3rd and 5th Floor Renovation
“In an additional project to upgrade five courtrooms on the fifth floor of the National Courts Building, HSU continued to provide quality, well planned work, in a cooperative manner working with the Court of Federal Claims to phase work so it did not disrupt ongoing court activities. A project that had the potential for numerous scheduling problems was, through HSU’s efforts, performed without any complaint from the Court. Court representatives have indicated a high degree of satisfaction with HSU’s work. Their previous experiences with other contractors had been poor, at best. HSU was able to show them that work could be done in a quality, coordinated, timely fashion.”
-Project Manager, General Services Administration
National Courts Building
“Diligent effort and good solutions to problems are the norm for you and your teams. Project management provided by your firm has been professional, prompt, and more than adequate. Supervision has been excellent, bringing a high level of comfort that the job is in good hands. I believe the Government has been well served by your firm and its expertise.”
-Project Manager, GSA Federal Courthouse Projects
“The modifications to the 9th floor courtroom have now been completed, quite remarkably, on time and in absolutely first-class fashion…And I especially appreciate the contractor’s willingness to make modifications along the way.”
-U.S. District Court Judge
Renovation of the 9th Floor Courtroom, Albert V. Bryan U.S. Courthouse
“Thank you very much for your excellent work on the courtroom retrofitting project for the United States District Court for the Eastern District of Virginia. The judges are very pleased with the results, and are impressed with the workmanship and the level of professionalism exhibited by your staff.
… You and your staff are to be commended for completing this project under budget and on time. Thanks again for doing such a great job. It was a pleasure working with you.”
-Court Technology Administrator, Office of the Clerk
Courtroom Retrofitting Project, Albert V. Bryan U.S. Courthouse
“Your forward looking concept of restoring and preserving the streetscape of our town is recapturing the sense of community so often lost in today’s construction. Rockville is an even better place to live because of your skill and efforts.”
-State of Maryland
Historic Preservation Award from Peerless Rockville
“Customer satisfaction is a must here at Walter Reed, and HSU makes this happen with the flexibility and dedication to duty they show our building tenants. HSU’s responsiveness and quality of work to all task orders, no matter the size or type of work, is a direct reflection of the company’s professionalism. This letter commends HSU for their performance, and we here at Walter Reed are looking forward to working together for years to come.”
-Contracting Officer Representative
Post-Wide Painting, Walter Reed Army Medical Center
“The work performed by your personnel was accomplished in a timely and professional manner. It is clear that quality and safety were placed at the highest priority. The standard in quality set by your company was consistent. The level of cooperation established and maintained with government inspectors and project managers was exceptional. Their professionalism was instrumental in the successful accomplishment of this project.”
-Construction Inspector
Renovation of Bennett Barracks, Building #801, Fort Belvoir
“I would like to take this opportunity to commend you and your firm for a job well done at Building 508, Fort Belvoir, Virginia.
The work performed by your personnel was accomplished in a timely and professional manner. It is clear that quality and safety were placed at the highest priority. The standard in quality set by your company was exceptional. Their professionalism was instrumental in the successful accomplishment of this project.”
-Contract Management Division
Renovation of Building #508, Fort Belvoir
"The work performed by your personnel was accomplished in a timely and professional manner. It is clear that quality and safety were placed at the highest priority. The standard in quality set by your company was consistent. The level of cooperation established and maintained with government inspectors and project managers was exceptional. Their professionalism was instrumental in the successful accomplishment of this project."
-Department of the Army, Fort Belvoir
“The work on our contract, largely on your team’s behalf, has been performed in an exemplary manner. HSU consistently demonstrated ability to perform high quality work in a professional manner on or ahead of schedule, despite the limited resources available. Management of the day-to-day activities was done in a superior fashion. Construction activities did not cause any disruption to the normal activities at the Museum… administrative matters related to the contract were managed effectively and efficiently by you and your staff. Your team was responsive throughout the construction phase, successfully meeting the Agriculture Research Service’s program goals. We were extremely fortunate to have chosen a team exhibiting the dedication, and ability necessary to manage this highly unique and complex project, completing it on time.”
-Engineering Project Manager, USDA
National Bonsai and Penjing Museum, US National Arboretum
“I am very pleased with the cooperation and effort imparted to get this project completed within a tight schedule… Despite very difficult circumstances, including a restricted time schedule requiring work to be completed solely at night and on weekends, as well as unforeseen site conditions resulting in additional repairs, HSU successfully completed the project. HSU’s outstanding efforts greatly contributed to a successful Open House, celebrating the NPS National Capital region’s 75th Anniversary.”
-Kimberly D. Benson
NPS Architect, COR Project Manager
National Capital Region Headquarters Building, National Park Service
“Thank you for another job well done at Wolf Trap National Park for the Performing Arts. As the general contractor on the second phase of the Filene Center fire alarm and suppression systems replacement/repair, HSU performed in an outstanding fashion.
The project was made even more challenging by the requirement that repairs could not repairs could not impair the visual quality of the audience ceiling and seating area. An additional complication was the inaccuracy of the as-built drawings, which made system trouble-shooting more difficult. Despite these intricacies and project complications, your company and all involved subcontractors provided quality work and obtained excellent results. The Filene Center has a greatly improved fire detection and suppression system that should serve for many years.”
-Director, National Park Service
Filene Center Fire Alarm and Suppression Systems Replacement/Repair, Wolf Trap
"This fixed-price project was completed under extremely tight time and budget restrictions. Despite very difficult circumstances which included differing site conditions, material shipment delays and unpredictable weather this spring, HSU completed the project on schedule.”
-National Park Service, Sylvan Theater Rehabilitation